UbermedX will assemble and ship your order normally within 2-10 calendar days from time of order. Please allow an additional number of days for delivery any potential delays due to customs. You as the customer will be liable for any additional customs fees/charges.




You can check the estimated delivery date by visiting order tracking page. We cannot provide an exact time of delivery. Our courier cannot make a call prior to delivery.


Our courier will require a signature on successful delivery. If you are not at home, they will normally leave a calling card or redeliver or return to us (depending on the couriers’ policies). If a card has been left for your, you can contact the carrier directly to schedule delivery at another date/time. Please note we have no control over the delivery once it has been shipped.


For remote locations, please add an additional roughly 3-7 business days to shipping expected delivery time.  Note, delivery won’t be possible to all remote locations.


Below are some examples of remote locations and not limited to:-


Alaska

Hawaii

Outer Hebrides

Guam

Pacific Islands

Belize

Chile

Falkland Islands

Ecuador

New Zealand

Papua New Guinea


As a guide

UK/ European addresses – up to 24 days

North America addresses – up to 24 days

Rest of world – up to 31 days


Coronavirus disease (COVID-19)

Important, due to global COVID-19 pandemic, we expect delivery times for supplies/supply chain and deliveries to be affected to some degrees. Unfortunately, we are not able to predict events/rapidly changing situations outside our control. We will endeavor to notify you if we learn of any delays/disruptions with your order. We seek your understanding while the COVID-19 issue is impacting on a global level.