Delivery Information




UbermedX closely monitors orders and reserves the right to suspend/cancel orders at its discretion where appropriate such as fraud prevention, out of stock, etc and without reason if necessary. Where an item is out of stock, we will contact you with alterative options. In addition, customers may also be required to provide additional information for security/fraud prevention.

 

Delivery Details

 

UK

 

All orders will be dispatched via our authorised couriers.  Average delivery times are 3-7 days. Deliveries to certain areas e.g. remote rural locations, islands etc may incur some delay depending on courier operations

 

 

EU

 

All orders will be dispatched via our authorised couriers.  Average delivery times are 4-12 days. Deliveries to certain areas e.g. remote rural locations, islands etc may incur some delay, depending on courier operations

 

 

North America

 

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-21 days. Deliveries to certain areas e.g. remote rural locations, islands etc may incur some delay, depending on courier operations

 

 

South/Central America

 

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Deliveries especially to certain areas e.g. remote rural locations, islands etc may incur some delay, depending on courier operations

 

 

Africa

 

Due to low/poor development of suitable infrastructure, orders to countries in Africa will likely face delays.  All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations. We regret, but certain countries we are unable to deliver to. 

 

 

Middle East

 

Due to low/poor development of suitable infrastructure, orders to most countries in the Middle East will likely face delays.  All orders will be dispatched via our authorised couriers.  Average delivery times are 8-30 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations. We regret, but certain countries we are unable to deliver to. 

 

 

Asia

 

Due to low/poor development of suitable infrastructure, orders to most developing countries in Asia will likely face delays. All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Order to more developed countries will have lesser delivery issues and can expect average delivery times of 7-15 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations. We regret, but certain countries we are unable to deliver to. 

 

 

Eastern Europe

 

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-15 days. Some countries may experience average of 7-28 days. Deliveries to certain areas e.g. remote rural locations, islands etc may incur some delay, depending on courier operations. We regret, but certain countries we are unable to deliver to. 

 

 

Exclusions

 

Due to security, fraud prevention and/or legal restrictions orders will not be accepted from the following countries and any others as deemed necessary:-

 

Nigeria, Syria, Ghana, Iraq, Iran, North Korea, Zimbabwe, Yeman and Sudan.

 

 

 

Fraud Risk

 

The following countries have been identified as high risk of ecommerce fraud. Hence, orders from these countries will be subject to extra scrutiny and may be rejected/suspended at UbermedX's discretion.

 

Ukraine, Indonesia, Brazil, Romania, Yugoslavia, Lithuania, Egypt, Bulgaria, Turkey, Israel, Venezuela, South Africa, Russia, Pakistan and Malaysia.

 

 

 

 

Please Note:

 

1.     We do not deliver to PO Box addresses. Nor to BFPO/MPO/Feldpost and similar.

 

2.     Orders will only be delivered to card holder’s address.

 

3.     Deliveries times are subject to delivery option selected by customer, available stock and courier operations. Once an order has been dispatched we are unable to redirect orders. Please be advised that UbermedX cannot be held accountable for delays in customs clearance/courier delivery.

 

4.          E & O.E

 

Date March 2020